The rules for using the platform, rights, and duties of each.
The general terms and conditions define the rules and conditions for accessing and using the MyPetSitter platform.
Each user commits to respecting the platform's rules, providing accurate information, and using the service responsibly.
Objectionable, illegal, hateful, sexually explicit, violent or misleading content is not tolerated. Abusive behaviour, harassment and threats are prohibited. You can report content or block a user in the app. MyPetSitter reviews reports within 24 hours and may suspend or remove offending accounts.
The owner always pays the platform fees shown at booking. The pet sitter chooses cash (service settled off-platform, with no percent commission on that amount) or in-app payment (Stripe; a percent commission may apply at payout unless Petsitter Plus waives it). Exact amounts are shown before confirmation and on the pricing page.
Service fees may vary depending on the duration of care, type of animal, complexity of the service, and other factors. These variations are clearly indicated before booking confirmation.
MyPetSitter is a platform for connecting pet owners and pet sitters. We do not directly provide professional pet sitting services.
The platform cannot be held responsible for damages, accidents, or incidents occurring during pet sitting services. Each user assumes their own responsibilities and risks.
In case of a dispute between users, the platform cannot be held liable. We facilitate communication but are not responsible for agreements made between parties.
Bookings are subject to specific conditions regarding cancellations, modifications, and payments, detailed in each booking.
We reserve the right to modify these general conditions. Users will be informed of significant changes by email or notification.
Anyone registered as a petsitter must be of legal age (18 years and older). Minors can only use the platform under the responsibility of a parent or legal guardian. The platform disclaims any responsibility in case of false age declaration. MyPetSitter reserves the right to suspend any account whose user is found to be a minor.
MyPetSitter is ONLY a connecting platform. We are NOT a professional pet sitting service provider. Each user is responsible for their own actions and commitments.
By using our platform, you automatically accept these general terms of use. We encourage you to read them carefully before starting to use our services.
Paid services are also subject to the Terms of sale.
For paid transactions, also see the Terms of sale.
Back to MyPetSitter home page
Respect, trust, and kindness between members, families, and pet sitters.
Concrete measures for the safety of pets, families, and data.
Terms for paid services and purchases on the platform.
How we collect, use and protect your personal data.
Types of cookies used and how to manage your preferences.
Legal information about the publisher, hosting, and data protection.
Get the latest news about pet care.
A platform designed for the well-being of your animals and your peace of mind
Browse cities where MyPetSitter pet sitters are available.
Local hub: pet care, rates and sitters in the Montpellier metro area.
Average prices on MyPetSitter: dog walks, home visits (often for cats) and overnight sits. This is not the Petsitter Plus subscription page.
Commissions and costs
The Lost Pet feature allows you to create a public sheet for your pet with a QR code. In case of loss, anyone who finds your pet can scan the QR code to access all information and contact you quickly.