The rules for using the platform, rights, and duties of each.
The general terms and conditions define the rules and conditions for accessing and using the MyPetSitter platform.
Each user commits to respecting the platform's rules, providing accurate information, and using the service responsibly.
Platform commissions are variable and may change depending on the services offered. Exact rates are communicated during each booking and can be consulted in the pricing section.
Service fees may vary depending on the duration of care, type of animal, complexity of the service, and other factors. These variations are clearly indicated before booking confirmation.
MyPetSitter is a platform for connecting pet owners and pet sitters. We do not directly provide professional pet sitting services.
The platform cannot be held responsible for damages, accidents, or incidents occurring during pet sitting services. Each user assumes their own responsibilities and risks.
In case of a dispute between users, the platform cannot be held liable. We facilitate communication but are not responsible for agreements made between parties.
Bookings are subject to specific conditions regarding cancellations, modifications, and payments, detailed in each booking.
We reserve the right to modify these general conditions. Users will be informed of significant changes by email or notification.
Anyone registered as a petsitter must be of legal age (18 years and older). Minors can only use the platform under the responsibility of a parent or legal guardian. The platform disclaims any responsibility in case of false age declaration. MyPetSitter reserves the right to suspend any account whose user is found to be a minor.
MyPetSitter is ONLY a connecting platform. We are NOT a professional pet sitting service provider. Each user is responsible for their own actions and commitments.
By using our platform, you automatically accept these general terms of use. We encourage you to read them carefully before starting to use our services.
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