Terms for paid services and purchases on the platform.
These terms apply to paid bookings, Petsitter Plus and product purchases on MyPetSitter.eu.
MyPetSitter matches owners and pet sitters. The care contract is between them. The owner is billed platform fees at checkout. If the sitter is paid in cash, the service is settled directly with them; if paid in-app, the service amount goes through Stripe and a percent commission may apply at payout.
Prices in euros at confirmation. Platform fees are always paid online via Stripe (or wallet). The service may be paid in-app (Stripe) or in cash to the sitter, according to their setting. No online charge without explicit confirmation.
Withdrawal may not apply to services fully performed before the end of the period with consumer agreement.
Rules shown at booking and in the care contract. Platform fees may be retained depending on progress. For cash bookings, the service amount did not go through the platform and is not refunded via MyPetSitter.
Contact contact@mypetsitter.eu first. French courts have jurisdiction if needed.
MyPetSitter is not party to the care contract unless stated. We facilitate matching and platform-fee billing. In-app service payment is optional; cash settlement of the care fee is solely between the parties.
Back to MyPetSitter home page
Respect, trust, and kindness between members, families, and pet sitters.
Concrete measures for the safety of pets, families, and data.
The rules for using the platform, rights, and duties of each.
How we collect, use and protect your personal data.
Types of cookies used and how to manage your preferences.
Legal information about the publisher, hosting, and data protection.
Get the latest news about pet care.
A platform designed for the well-being of your animals and your peace of mind
Browse cities where MyPetSitter pet sitters are available.
Local hub: pet care, rates and sitters in the Montpellier metro area.
Average prices on MyPetSitter: dog walks, home visits (often for cats) and overnight sits. This is not the Petsitter Plus subscription page.
Commissions and costs
The Lost Pet feature allows you to create a public sheet for your pet with a QR code. In case of loss, anyone who finds your pet can scan the QR code to access all information and contact you quickly.